Home  >  Information  >  Shopping Tools  >  Testimonials

Testimonials

When we opened our web site/on-line store, we made a commitment to provide the same level of high quality and service that our company has been known for since being founded in 1987.

In order to ensure that we meet the expectations of our customers, we are voluntary participants in the Yahoo! Merchant Rating program. Through this program, our customers have the opportunity to rate our products and services. We are proud to have received Yahoo's Top Service designation, which is only awarded to merchants with an outstanding record of customer service. In fact, nearly 80% of our customers that have provided feedback gave us an excellent rating (5 stars out of a possible 5), and our average rating is 4.44 on a scale of 1 to 5.

Here is what our customers were saying about us when we opened our on-line store:

Order # Rating Comments
593 Good (4 Stars) Very happy the way things went
643 Excellent (5 Stars) It was easy to place the order. Especially appreciated was the follow up phone contact and confirmation process. Thank you!!
644 Excellent (5 Stars) Great, fast service. A pleasure to do business with.
650 Excellent (5 Stars) When I called to ask a question about my order, the man I talked to was very polite and very helpful!! I really am impressed with the products I received from you! Thank you and I will definitely order from you again!!
652 Excellent (5 Stars) Although there were a few minor problems, I gave them an "excellent" rating because of the way they went out of their way to correct them promptly. Very good people to work with!
662 Excellent (5 Stars) Order was complete and thorough. no problem with delivery or invoicing. Thumbs up.
676 Excellent (5 Stars) Got exactly what I wanted in a timely fashion.

Here is what our customers are saying about us now:

Order # Rating Comments
21245 Excellent (5 Stars) I was delighted to find their excellent web site for the first time. I was in need of some supplies before NY Eve and they gave the order special attention and got me the goods when I needed them. It was excellent service supported by individual attention from the head of the Federation.
21216 Excellent (5 Stars) Extra-emely great service. Will continue to get products from them.
21129 Excellent (5 Stars) Thanks for the prompt service and quality selections. I built a handmade shuffleboard table, and needed a good source for accessories, you guys are it, for sure. Thanks again...
21060 Good (4 Stars) We will Buy again. Thank You!
21027 Excellent (5 Stars) I submitted my order and received it in two days. I can't complain about the service I received.
21022 Excellent (5 Stars) Way out here in Hawaii, I expected the order to take weeks for the Shuffleboard Federation to complete - even though I had commented that I would pay extra for other than the ground based delivery services that were assumed. Imagine my delight when within days I had received my rather modestly priced order!
20994 Excellent (5 Stars) The representative was extremely responsive to my questions, providing immediate and helpful feedback. This is what customer service is about.
20736 Excellent (5 Stars) Great Service
20665 Excellent (5 Stars) Without a doubt the very best on-line purchase experience I've had. This company is a definite credit to e-commerce. 100% accuracy with the order and a delivery that was almost unbelievably fast, 2 days! I look forward to doing business with them again.
20633 Excellent (5 Stars) A small order placed through Internet, quick e-mail confirmation, two day delivery, and a follow-up phone call to assure that everything was OK. Who could ask for more?
20598 Excellent (5 Stars) I am very satisfied with The Shuffleboard Federation personnel, products and shipping schedules.
20595 Excellent (5 Stars) I had ordered the wrong item, but when I contacted them, they advised me which item I needed to order, placed the order, and handled the return of the incorrect product for me, all within 2 days.
20560 Excellent (5 Stars) The order was correct and came as fast as if I had made a phone order. The product was all that I expected. I will order (from) the Shuffleboard Federation again when the need arises.
20558 Excellent (5 Stars) Great company, very responsive, good service, good delivery, followed up via email to assure satisfaction. VERY IMPRESSED.


Shop By Category
Testimonials
  • I was delighted to find their excellent web site for the first time. I was in need of some supplies before NY Eve and they gave the order special attention and got me the goods when I needed them. It was excellent service supported by individual attention from the head of the Federation.