I was delighted to find their excellent web site for the first time. I was in need of some supplies before NY Eve and they gave the order special attention and got me the goods when I needed them. It was excellent service supported by individual attention from the head of the Federation.
Extra-emely great service. Will continue to get products from them.
Thanks for the prompt service and quality selections. I built a handmade shuffleboard table, and needed a good source for accessories, you guys are it, for sure. Thanks again...
I submitted my order and received it in two days. I can't complain about the service I received.
Way out here in Hawaii, I expected the order to take weeks for the Shuffleboard Federation to complete - even though I had commented that I would pay extra for other than the ground based delivery services that were assumed. Imagine my delight when within days I had received my rather modestly priced order!
The representative was extremely responsive to my questions, providing immediate and helpful feedback. This is what customer service is about.
Without a doubt the very best on-line purchase experience I've had. This company is a definite credit to e-commerce. 100% accuracy with the order and a delivery that was almost unbelievably fast, 2 days! I look forward to doing business with them again.
A small order placed through Internet, quick e-mail confirmation, two day delivery, and a follow-up phone call to assure that everything was OK. Who could ask for more?
I am very satisfied with The Shuffleboard Federation personnel, products and shipping schedules.
I had ordered the wrong item, but when I contacted them, they advised me which item I needed to order, placed the order, and handled the return of the incorrect product for me, all within 2 days.
The order was correct and came as fast as if I had made a phone order. The product was all that I expected. I will order (from) the Shuffleboard Federation again when the need arises.
Great company, very responsive, good service, good delivery, followed up via email to assure satisfaction. VERY IMPRESSED.